Privacy Policy

Puddy Muddles Playgroup is responsible for the personal information collected through its website, bookings, activities and communications.

Information we collect

We may collect adult and child names, contact and booking details, payment references, attendance records, communications, emergency contacts, and medical, allergy, medication, dietary, access or safeguarding information needed to deliver activities safely.

How we use information

We use information to manage bookings and payments, communicate about activities, support participation, meet safeguarding responsibilities, make reasonable adjustments, respond to emergencies, keep appropriate records and comply with legal obligations.

Health and safeguarding information

Access is restricted to authorised people who need the information for safety, safeguarding, support or emergency purposes. The separate Safeguarding & Care Data Agreement explains the booking confirmation and withdrawal process.

Sharing and service providers

We use service providers to operate the website, bookings, communications and payments. They process information on our instructions. We may also share relevant information with emergency services, safeguarding authorities or other organisations where required or permitted by law.

Retention and rights

We retain information only for as long as reasonably needed for the purposes above and applicable legal, safeguarding, insurance and accounting requirements. You may ask about access, correction, deletion, restriction, objection or withdrawal of consent where those rights apply.

Contact

Contact Puddy Muddles Playgroup with privacy questions or requests.